Can you imagine if your surgeon was billing you by the hour? How good would we feel about those contrasting incentives? The longer the surgery, the more the surgeon makes. We might pay a lesser...
beBetter Blog
Category: Proactively Guiding
Being Relevant Takes Energy and Urgency
The CEO comes into the boardroom and everyone is standing. “Our oldest customer has fired us. Says they just don’t know us anymore — too much business by phone, email. Well folks, something has to...
No Kid Wants to Leave the Park
CeCe and I are having an evening glass of wine and winding down from the day as we sit on our front porch, observing all of our quarantined neighbor’s new activities to pass the time. Walking,...
My Brief Assumptions
You are reading the blog of someone who once wore his Mack Weldons inside out for months. Yes, inside out and I was convinced I had them on right the whole time. So much so that every time CeCe put...
Role-Playing Creates an Experienced Mindset
Recently, I surprised a team member by requesting that we role-play a difficult situation I had to address the following week. “Joey, why do you want to role-play this? As Executive Partner with...