How We Respond Is a Choice ...pursue the idea or change. We always have the space to respond with our beliefs, facts or assumptions on the downside of the topic, or in some cases to say,...
Something Is Wrong With This Elevator ...assumptions first. When we seek first to understand a different view — we grow. As our self-awareness grows, our potential rises like a rocket ship. I always carried a folder...
Customer Experience Before Upgrade ...We also make lots of assumptions on what they need and want. What I rarely find is where we have sat face-to-face with them to inquire, “How could we have...
Will Our Present Business Model Survive Exponential Change by New Competitors? ...key questions regarding the future I’m charged with leading. Are we really moving fast enough? What would have to be true for us to change our direction, mind, or assumptions?...
Does Our Pricing Reflect the Impact or Worth of Our Services and Advice? ...really moving fast enough? What would have to be true for us to change our direction, mind, or assumptions? What legacy KPIs are we measuring that slow us down? This...
5 Questions that Might Make Us #beEvenBetter ...regarding our firm’s future: Are we really moving fast enough? What would have to be true for us to change our direction, mind, or assumptions? What legacy KPIs are we...
Rule of Thumb ...sure that I ask very direct questions and make fewer and fewer assumptions. On some matters, I want to know what the norm is. What is the “rule of thumb,”...
Splinters and Frogs Are Good Things ...very difficult to look at the same woods from different angles as we walk along because we have so many assumptions blinding us when we have been on this trail...
Collaboration’s 7 Benefits in Advisory Services ...firm on changing physician compensation—a service for which we are known nationally. A large project that would have led to other pressing engagements and opportunities. Assumptions are so risky today....