Blog Category

Forward Thinking


Are Your Processes Just Beachy?

Sitting on the balcony of an 18th-floor condo overlooking the beach, it’s a great time to reflect, recharge and THINK. We are on our annual Havens Beach Retreat with almost 40 family members including kids and grandkids. Mom and Pop Joe are the headliners and run the nightly domino games. What a blessing with a mixture ... Read more

Can We See the Light?

Opening our condo door in Oxford, MS (home of my Ole Miss Rebels), I hear this fluttering noise and quickly look around. What is that? Quiet now. It’s about 9 p.m., dark, and I have had a long day on the lake fishing so I’m really excited about getting upstairs and hitting the bed early.  ... Read more

Efficiency Can Destroy Effectiveness

As I listen to the team go over the new plan on process improvement, I’ve heard the word “efficient” several times. It’s obvious that we have certainly made an old manual process more automated and more efficient. Efficiency is not a bad thing — unless we let it destroy being effective. First, let me own that ... Read more