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“I would take a 7:30 a.m. hair appointment. I mean it, I would not hesitate.” I listen in shock as I look into CeCe’s eyes to make sure I heard her correctly. This one statement says so much about how eager we are to get our lives back. CeCe hates to get up early! However, after weeks ... Read more
I can hear CeCe in the gym upstairs as she’s obviously in the middle of her daily iPad workout. Since the shelter in place orders took effect, CeCe has religiously worked out with these online routines. Today, I heard something that stopped me in my tracks. “Cathy, you can go a little lower than that. ... Read more
Entering the restroom, my eyes are immediately locked on this image and I can’t stop staring at it. This visual is cemented in my mind, and I walk out of the restroom with a new realization: we are officially in panic mode. It is showing up in different ways, but it is showing up in ... Read more
For the last few weeks, we have been discussing the technology-fueled disruption headed our way as part of the blog series, 5 Questions that Might Make Us #beEvenBetter. The rapid and radical transformation from this gathering storm inspired me to seek advice from some of the top leaders in our profession and, in the process, develop a ... Read more
Jeff Bezos and Amazon have been extremely successful in driving disruption in numerous markets. He has defined the key to that success as being a “Day 1” company — not resting on present or past success but treating each day as Day 1. This is exactly the concept we need as a partner mindset throughout ... Read more
A few weeks ago, we kicked off the blog series 5 Questions that Might Make Us #beEvenBetter to address the challenges facing accounting firms today. A supercell of technology-fueled disruption is headed our way, and we must figure out how to plot safe passage through what promises to be rapid and radical transformation. This gathering storm has ... Read more
CeCe and I are unloading several packages into our closet fresh off one of my two trips a year shopping for new clothes. I hate to shop, but I do like having new things. Just as I set the packages down, CeCe looks at my side of the closet and says, “You’re going to have ... Read more
What legacy KPIs are we measuring that slow us down? That’s the next question in the blog series, 5 Questions that Might Make Us #beEvenBetter. So, are the key performance indicators (KPIs) we are using still relevant today? Do they conflict with the new behaviors that we need to retool or transform our services? Do they focus ... Read more
Imagine for a moment that your accounting firm is on board a luxury passenger bus headed to an important retreat. A fierce thunderstorm has popped up, and circular winds are starting to form a powerful tornado nearby. You are five miles from the nearest exit, and the twister is gaining on you at frightening speed. ... Read more
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