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Communications


Continuous line care concept

Opportunity Is Sitting Right in Front of Us

It’s 5:45 a.m., the coffee pot is beginning to brew and I can smell that wonderful aroma in the kitchen. Oliver, our Yorkie, is staring at me to let me know he would love his good morning treat as I reach over and open the dishwasher and set my favorite coffee cup by the coffee pot. Turning back, I place the glasses and cups in the middle cabinet. Bowls, one pot, one baking sheet and the big stuff are quickly put away. Easing back over to the dishwasher, I grab all of the silverware and sort it into the individual bins.  

Let's start building confidence in our teams today!

Confidence Leads to Progress

Building Block Two in this series [meant to outline the Four Building Blocks to Move to Advisory Services] is Confidence.  How do we move our organizations towards advisory services? How do we seize our future by being relevant starting now? I think there are four foundational building blocks. Last week, we discussed the first block: MINDSET SHIFT. I say this to combat ... Read more

Price Is Rarely the Issue

Walking into the sunglass section of this nice sporting goods store, I’m stopping at the Costa sunglasses. As you know from previous blogs, I’m down to one pair and I really want a pair for driving and as a spare for my next moment of stupidity which seems to follow me around.   Costa has so many ... Read more

Collaboration Is Critical to Success

“Will you hang these curtains back up? I have the hooks already in them.” I gaze over at the pile of curtains sitting on our den couch and then up to the tall windows. I’m thinking this will require the ladder for sure. “Sure, CeCe, that’s the very next thing I will do. Just let ... Read more

Being Right Is Not Always the Best Outcome

Here we go again as I have taken being right too far, and I’m certainly not without fault in this communication snafu. It started as I got home early and CeCe was finishing up outside with some yard work. We sat down for a moment and both agreed we wanted to take Oliver (our Yorkie puppy) for a ... Read more