Compliments Never Grow Old
How often do we miss the opportunity to release this motivation on our teams, our organizations, our families, and even our friends?
Friends and Special People
Can we build something bigger than ourselves by focusing on We versus Me?
Opportunity Is Sitting Right in Front of Us
It’s 5:45 a.m., the coffee pot is beginning to brew and I can smell that wonderful aroma in the kitchen. Oliver, our Yorkie, is staring at me to let me know he would love his good morning treat as I reach over and open the dishwasher and set my favorite coffee cup by the coffee pot. Turning back, I place the glasses and cups in the middle cabinet. Bowls, one pot, one baking sheet and the big stuff are quickly put away. Easing back over to the dishwasher, I grab all of the silverware and sort it into the individual bins.
Customer Service Creates Distinction
We just checked into the Old Edwards Inn in Highlands, NC, and the rain is pouring down. In fact, it has poured for the last three hours since we landed in Charlotte and started our drive over. “We will send a bellman over to assist you in unloading, Mr. Havens.” “Thanks, I know where to ... Read more
Being a Generous Leader
Last Friday, I joined Jennifer Wilson and Amy Vetter on their weekly Leadership Lunch Chat LIVE to explore generous leadership and the element of gratitude. What I didn’t expect was to leave our discussion both humbled by their generous feedback and also convicted to be more intentional with my generosity. As I shared with Jen and Amy, for us to be generous, ... Read more
Do You Hear What I Hear?
CeCe is out for a few hours running errands (shopping, I suspect) and I am staring at three strands of chimes that I promised to hang under our porte-cochère. I can see they are very breakable, long and must be positioned where they don’t ring constantly but do ring. I promised to get this done ... Read more
Icing on the Cake
Mom baked me a large three-layer German Chocolate cake every year for my birthday from when I was a toddler until I was out of college. I’ve tried a lot of German Chocolate cakes, but never had one come close to touching Mom’s. The extra icing dripping between the layers of moist chocolate cake makes ... Read more
A Small Personal Touch Makes Big Difference
Now this is a special birthday card! This one is from my 5-year-old granddaughter, Dabs. Here, she has drawn pictures of her younger brother, Sullivant, who is fondly called Sully (and Bu Bun as shown in this picture). Also included are Dabs, her older brother, Davis, her parents, Margie and Brandon, me (Pops), and my ... Read more
What Does Love Require of Us?
In December each year, millions of people celebrate religious holidays. Christmas and Hanukkah, as well as spiritually significant days for Muslims, Buddhists and Pagans, are celebrated among others. Universally, humankind continues to look for morally good virtues to live by. Love, caring and kindness are three that we might find appealing to the masses. They ... Read more
